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Contact, reservation and payment
Please use email for all reservation wishes.
Use our mail firstname.lastname@example.org or use the mailform in the menubar.
No reservation is valid until confirmed by us.
We answer mails in danish and english.
The youth hostel can be contacted on cellphone 589897, but only 12.00 to 20.00. (Danish and English)
Checkin only 12.00 until 20.00, but notice that staff are not present at alle times, therefore it can be necessary to wait to checkin. Thow normally there will be staff present about mid day after the atlantic plane from Denmark has arrived.
Only checkin after 23.00 by special prearranged appointment.
Only checkin after 20.00 by paying a extra one time fee of dk 250,- And after 23.00 its 500.-
Payment at checkin.
We take danish cash, dankort, and all major kreditcards, but notice there is a 5% fee on all creditcards except dankort. There is a cashmashine at the airport terminal, near the hotel reception.
Cancellation until a month before arrival is not charged. At cancellation later than a month before arrival, is billed for 3 nights.
Larger groups over 15 people and special arrangments kan be cancelled until 2 month before arrival, and the booking is to be payed 1 month before arrival, and there is no refund.
No show is billed for the whole booking.
If you lose key, you will be billed for changing of locks and keys.
Our address is Kangerlussuaq Vandrehjem, B-1756, 3910 Kangerlussuaq.